As from Thursday 6th June 2019:

Stretton Branch Surgery (Dudlow Green Road) will be closed every Thursday afternoon from 1pm. 

Stretton Medical Centre (Hatton Lane) will be open as usual

*We value all positive and negative comments, to help keep delivering a satisfactory service for our patients*

Comment received from a current patient -

'Appreciation of the wonderful support given by the staff during an illness.  Their wonderful humanity and complete professionalism  makes all my friends envious of the service provided by our practice.'
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Please rest assured that we are working as quickly as possible to have our patients vaccinated. Currently the service is being delivered at Halliwell Jones Stadium Entrance 44 also known as (Wolves). Our current supply of the vaccine is very limited. Our first delivery provided us with only 45 vaccines to offer our 2nd cohort of patients - those over 80 years of age. We are still working on this cohort and have a further 38 vaccinations to offer our patients on Friday 8th January and Saturday9th January. We too are frustrated about the limited amount of vaccines available to our patients, and hope this will increase over the coming weeks.  You will be called automatically by the practice when it come to your cohort. Please can you ensure you inform the practice if you are a Health and Social Care Worker or a registered carer.  We understand that some patients are very anxious and feel more vulnerable than others, but we have to keep to strict guidance from NHS England with regards to the cohorts we are vaccinating. I have added these below for your perusal. 

Our phone lines are being inundated with queries about the COVID Vaccination. This is understandable due to the lack of information available to you. but please try to avoid contacting us and trust that we will contact you, when it is your turn to be vaccinated.

  1. residents in a care home for older adults and their carers
  2. all those 80 years of age and over and frontline health and social care workers
  3. all those 75 years of age and over
  4. all those 70 years of age and over and clinically extremely vulnerable individuals[footnote 1]
  5. all those 65 years of age and over
  6. all individuals aged 16 years[footnote 2] to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality[footnote 3]
  7. all those 60 years of age and over
  8. all those 55 years of age and over
  9. all those 50 years of age and over


  1. The surgery is open Monday to Friday from 8am to 6:30pm.  If you have an urgent problem during these times please ring the surgery.  At all other times ring NHS 111. 
  2. Requests via eConsult for non-urgent problems can be made between 8am – 6:30pm, Monday to Friday .  The practice will respond within 2 working days
  3. Due to COVID we are operating what is known as total triage, this is a virtual appointment.  Your GP or nurse will review your problem and will then, depending on your needs
    • offer you advice via text
    • offer you a telephone call
    • offer you a video call
    • ask to see you in person (face to face) or
    • navigate you to other services
  4. If you need to order a repeat prescription please use the App on your smart phone, order via the website or post your request through the door/drop into the box
  5. Please only attend the surgery if we ask you to.  It’s important that you arrive at the time we ask you to attend and don’t forget to wear a face covering or mask.
  6. In line with social distancing rules the surgery must limit the number of patients in the waiting room.  To gain entry ring the bell on arrival and someone will attend to you as quickly as possible. 

Please use the links below for more information:








Sick note letter for patients 

Privacy Notice - COVID 19


Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from the Public Health England website and further information is available on



With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.Self Care Policy

Self Care

Self care is about how you avoid becoming ill, treat common everyday illnesses and seek help when you need it as well as keeping fit and healthy.

Learning to take care of your own health is a good thing as it puts you in control, improves your quality of life and helps you live more healthily.

For minor short term health problems, patients should access advice and purchase such self-care remedies as they and their family need rather than being prescribed by their GP or other clinicians.

Warrington CCG - Guidance on Self Care Prescribing

Please see links below under "Local Services Information"

Stretton Medical Centre Self Care Policy

CQC Inspection Report 25.02.2020



We aim to provide patients with the best care we can but we hope that, if you have a problem, you will use our in-house Practice Complaints Procedure. We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice.

Complaints should be addressed to Mrs Wendy Lightfoot, Practice Manager, 5 Hatton Lane, Stretton, Warrington, WA4 4NE

NHS England - 0300 311 2233

Voiceability - 0300 330 5454

or visit

When your call is less urgent than 999

For further information please click link below:


Local Services Information

Winter Communications

Self-care for Adults

Self-care for Children

Armed Forces Veterans

Have you served in Her Majesty's Armed Forces?

Please click link below for further information


(Site updated 06/01/2021)
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