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Noticeboard

As from Thursday 6th June 2019:

Stretton Branch Surgery (Dudlow Green Road) will be closed every Thursday afternoon from 1pm. 

Stretton Medical Centre (Hatton Lane) will be open as usual

*We value all positive and negative comments, to help keep delivering a satisfactory service for our patients*

Comment received from a current patient -

'Appreciation of the wonderful support given by the staff during an illness.  Their wonderful humanity and complete professionalism  makes all my friends envious of the service provided by our practice.'
 

CORONAVIRUS [COVID-19] 

Until further notice, the practice will only be offering book on the day appointments and each appointment request will be triaged by a GP.  You can also contact us via eConsult, the link is below this item.  We apologise for any inconvenience, but we are doing this in the best interests of all our patients and staff.

Please do not go to a GP surgery, community pharmacy or hospital. Visit the NHS 111 website https://111.nhs.uk/service/COVID-19/ 

NHS 111 are experiencing extremely high volume of calls, and some patients are spending over 2 hours waiting on the phone, please use the website wherever possible, and only phone 111 if you cannot cope with your symptoms.

Please do not ask us to increase your prescription, as NHS England have specifically advised against stockpiling medication. There is plenty of medication available, please do not panic. 

Please use the links below for more information:

NHS 111 CORONAVIRUS SYMPTOM CHECKER

ISOLATION NOTE FOR EMPLOYERS

SELF CERTIFICATION SICK NOTE

SELF-ISOLATION ADVICE

STAYING AT HOME GUIDANCE

TRAVEL ADVICE

MORE INFORMATION ABOUT CORONAVIRUS FROM THE NHS

Sick note letter for patients 

Privacy Notice - COVID 19

INFORMATION FOR HIGH RISK PATIENTS - AN OPEN LETTER

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from the Public Health England website and further information is available on nhs.uk.

.

econsult

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

PATIENT INFORMATION

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.Self Care Policy

Self Care

Self care is about how you avoid becoming ill, treat common everyday illnesses and seek help when you need it as well as keeping fit and healthy.

Learning to take care of your own health is a good thing as it puts you in control, improves your quality of life and helps you live more healthily.

For minor short term health problems, patients should access advice and purchase such self-care remedies as they and their family need rather than being prescribed by their GP or other clinicians.

Warrington CCG - Guidance on Self Care Prescribing

Please see links below under "Local Services Information"

Stretton Medical Centre Self Care Policy

CQC Inspection Report 25.02.2020

 

Complaints

We aim to provide patients with the best care we can but we hope that, if you have a problem, you will use our in-house Practice Complaints Procedure. We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice.

Complaints should be addressed to Mrs Wendy Lightfoot, Practice Manager, 5 Hatton Lane, Stretton, Warrington, WA4 4NE

NHS England - 0300 311 2233

Voiceability - 0300 330 5454

or visit www.healthwatchwarrington.co.uk

When your call is less urgent than 999

For further information please click link below:

NHS111

Local Services Information

Winter Communications

Self-care for Adults

Self-care for Children

Armed Forces Veterans

Have you served in Her Majesty's Armed Forces?

Please click link below for further information

nhschoices

(Site updated 23/04/2020)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
 
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